Fitbit recalls 1.7 million smartwatches due to burn risk

By Catherine Thorbecke

Fitbit is recalling 1.7 million smartwatches due to a potential burn hazard, the Consumer Product Safety Commission announced on Wednesday.

The voluntary recall exclusively affects Fitbit Ionic smartwatch models, which contain a lithium-ion battery that could overheat and pose a burn hazard to consumers, according to the CPSC. The agency said the recall affects one million devices sold in the United States and another 693,000 that were sold internationally.

Fitbit has received at least 174 reports worldwide of the watch battery overheating, according to the CPSC, with 78 reports of burns in the United States, including two reports of third-degree burns and four reports of second-degree burns.

Andrea Holing, a spokeswoman for Google-owned Fitbit, confirmed the recall in a statement to CNN Business and said the number of injury reports represented less than 0.01% of units sold.

“Customer safety is always Fitbit’s top priority and out of an abundance of caution, we are voluntarily recalling Fitbit Ionic smartwatches,” Holing said in the statement. “These incidents are very rare and this voluntary recall does not impact other Fitbit smartwatches or trackers.

Fitbit added in a statement on its website that its Ionic smartwatches were introduced in 2017 and production ceased in 2020.

The company has urged those who own a Fitbit Ionic watch to stop using the device. The CPSC said consumers will receive a $299 refund after returning the device to Fitbit, and the company will also provide participating consumers with a 40% discount code on select Fitbit devices.

Google announced plans to acquire Fitbit in a $2.1 billion deal in late 2019 as it sought to compete with Apple’s smartwatches. The acquisition was finalized last year.

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